Legal
Privacy Policy
Last updated: June 2026
This Privacy Policy explains how Neural AI Ltd ("Neural AI", "we", "us") collects, uses, and protects your personal data when you visit our website or engage our services. We are committed to handling your data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Maltese law.
Who we are
NEURAL AI LTD, Block LS3, Malta Life Sciences Park, San Gwann SGN 3000, Malta. For any privacy queries, contact us at hello@neuralai.mt or +356 7909 4887.
What data we collect
- Contact details you provide via our forms — name, company, email, phone number and message content.
- Technical data such as IP address, browser type and pages visited, collected through standard web analytics.
How we use your data
- To respond to your enquiries and provide the services you request.
- To prepare and administer funding applications where you engage us to do so.
- To improve our website and understand how it is used.
Legal basis
We process your data on the basis of your consent, the performance of a contract, and our legitimate interests in operating and improving our business.
Data sharing & retention
We do not sell your personal data. We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Your rights
Under the GDPR you have the right to access, rectify, erase, restrict, and port your personal data, and to object to its processing. To exercise any of these rights, contact us at hello@neuralai.mt. You also have the right to lodge a complaint with the Information and Data Protection Commissioner (IDPC) in Malta.